1. Place your order on the Maplin website
2. A confirmation email will be sent to you
3. When your order is despatched to the store we will email you to inform you. This does not mean the item is ready for collection
4. An email or text alert will be sent to inform you your order, or part of your order, is now ready for collection
5. Simply go to the store with your reference number and collect your goods.

A perfect service for customers who are unable to stay home in order to receive their web purchases or often find themselves in their local store but are unable to purchase the item they saw online.

Who is this service available for?

Maplin offers the "Collect @ Store" option for returning online customers who have had a successfully despatched order previously.

How does the service work?

It's easy! simply choose the item you wish to purchase, add it to your basket and proceed to “checkout with Maplin”. When you have logged in you will be taken to the delivery options where you can click on the “Collect @ Store” button in the addresses panel.

A small screen will appear which offers you the choice of contact method (email or text message), choose one and then enter the postcode or town where you want your parcel sent. The Collect @ Store system is designed to then show you a list of your nearest stores where you can have the item delivered to. After you have decided upon which store you wish to be your recipient then you can continue with the checkout procedure as normal. When your order is completed you will receive your order confirmation as usual.

When your item has arrived in store you will receive an alert (via your chosen contact method) with a reference number. It is recommended if you receive this via email that you print it out for reference when collecting the item from store (or if via SMS keep your mobile handy when collecting your order from store).

Present your order confirmation reference in store and you will be able to pick up your item.