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Product Recall

Swann Wireless Door Chime Twin Pack with Mains Power - A95TB

Swann Wireless Door Chime with Mains Power - N31QG

Maplin has been advised by their supplier 'SWANN' of the Recall of the two products above.

If you have purchased one of these products from Maplin, please immediatley refrain from using it and return it to store for a refund.

The details of this recall are below:

Swann is voluntarily recalling certain wireless door chime packs purchased from Maplin between 27 January 2016 and 31 October 2016.

Swann has identified that, as a result of a manufacturing issue, in a small proportion of units the plastic around the assembly screws on the speaker unit can fracture, leading to the risk that the two halves of the unit may become detached from one another. This could cause the live internal electrical components to become exposed to the user, creating a risk of electric shock if the unit is plugged in to the mains electricity supply at the time.

This affects both single chime and double chime packs. No other Swann products are affected.

AirBoard

Following industry wide concerns over hoverboards, Maplin is recalling all Airwheel branded Airboards (hoverboards) from sale. However, the single wheeled Airwheels from the range remain unaffected.

At Maplin, the safety of our customers is our number one priority, which is why this measure has been taken. Customers who have purchased an Airboard from Maplin are to discontinue the use of the affected lines immediately and return it to their nearest Maplin store, along with their proof of purchase for a full refund.

The Airboard lines affected are identified by the following Maplin Product Codes:

  • A89UF - Airboard Cruise by Airwheel
  • A21TJ - Airboard Black by Airwheel
  • A66UC - Airboard White by Airwheel
  • A70UB - Airboard Sport by Airwheel
  • A71UB - Airboard Extreme by Airwheel
  • A68UB - Airboard Charger by Airwheel
  • B94QU - Airboard Black by Airwheel
  

If you have purchased one of the above products and have not yet received your order, these will automatically be cancelled and a refund will be processed to your original method of payment. In the event that you have paid with cash then you will be issued a cheque. All refunds will be processed within 3-5 days.

For more information, customers are advised to visit their local store or speak to a member of the customer service team on 0333 400 9500 or email customer.service@maplin.co.uk.

AirWheel AirBoard 1.0 Ride-On Board - Black

We have been made aware that a small number of AirWheel Airboard 1.0 have been distributed with a non compliant mains plug. As a precautionary measure we are recalling affected plug and cord sets.

What should you do:

Please check your Airboard plug and cord match the plug in picture 2, these are compliant plug and cord sets and no action is required.

Should the plug and cord match picture 1, please do not use this plug to charge your Airboard.

Please contact Maplin Customer Service on UK 0333 400 9500 or ROI 01-8782800 who will issue you with a replacement compliant plug and cord set.