Customer Help Centre

There are several ways to get more technical information about products featured on the maplin.co.uk site.

FAQs

For more information of the FAQ system please see the FAQ section of the Product support page

Telephone

Our technical support line is open from 9am to 6pm Monday to Friday.

The technical help line endeavor to answer any questions you have on any of our products. If an answer is not readily available then we will ask for a contact telephone number and call you back once an answer has been obtained. The contact telephone number is 0906 302 1353, these calls are charged at £0.50 sterling per minute (BT Rate). You must obtain permission from the telephone account holder before using this service.

Fax

You can fax us your technical query to 0844 557 6001*, and clearly mark it for the technical department. We aim to answer any technical queries as soon as possible. *Calls charged at 5.1p per minute typically using a BT domestic land line

Letter

Upon receiving your letter we aim to respond as soon as possible. Please ensure you include a reply address or alternative an contact method.

Online

If you have a more in depth technical question you would like to ask our technical department, you can contact the technical team online with your question. Please try to keep technical queries separate from any other enquiry or order.Technical enquiries can also be made via the contact form found in the "need more help" section of the product support page. We aim to respond to online contacts as soon as possible.

Email

technical@maplin.co.uk

Please Note:

We are unable to help with the design of your equipment or the redesign of Maplin projects. We are also unable to offer the service on products if the kit has been discontinued for over one year.

Related links

Sales Line

Customer Care

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