Customer Help Centre

Q: Is there a delivery charge and how long does it take?

A: If the total of your order is below £10.00 there will be a £2.99 delivery charge for all UK and BFPO orders. Standard delivery throughout the UK and BFPO addresses is free of charge when the order value is over £10.00. In the UK mainland you can usually expect delivery within 3 working days of the items being despatched. Costs, options and delivery timescales can be found in the table below.

Please Note:

† We will confirm to you by email/text message when the store has reserved the items for you. Reserved items will be held at the store until the end of the next working day after you receive notification. If the store is closed your request won't be processed until the next time they're open.

* Please ensure that you order is completed before 5pm the day prior to delivery needed (Mon-Fri)

** Saturday deliveries can only be placed on the Friday before the scheduled Saturday delivery.

We are unable to offer a next working day delivery option to remote areas including the Scottish Highlands and Islands, Isle of Wight, Isle of Man, Northern Ireland, Scilly Isles and Channel Islands. Working days are Monday to Friday except where this falls on a Bank Holiday.

Q: What is the charge to the Republic of Ireland and how long does it take?

A: We offer a delivery service to the Republic of Ireland as detailed below: Price £8.50 Option Standard delivery Delivered In 2-3 working days

Please Note:

We are unable to offer a next working day delivery option to the Republic of Ireland. Working days are Monday to Friday except where this falls on a Bank Holiday.

All orders are subject to successful credit card or PayPal authorisation and subject to goods being in stock at time of despatch. First time customers can not choose next day delivery online due to security checks. If you would like to receive your order the next day then you may take advantage of this service by placing you order over the telephone. Please contact our Sales Team (see "Contact Us") who will be more than happy to deal with your request.