Ordering

How do I get to the basket page?
I am wanting to change the quantities of my items, how do I do this?
There is a product in my basket which I do not wish to purchase, how do I remove it from there?
How do I get to the checkout page from the basket?
I currently have cookies enabled on my computer, but I still cannot place items into my basket?
If I have placed items in my basket will the products be reserved for me?
If I leave items in my basket, and then leave the site will I lose the items in my basket?
I can see an option for checkout chat, what is this?
How do I talk to an advisor using the checkout chat?

When I am satisfied with my order, how do I proceed to the checkout to pay for my products?
I have registered for Autobuy but my details are not showing!
My invoice address is incorrect how do I change this?
My contact details are incorrect how do I change them?
How do I change my delivery address?
What cards do you accept for Internet orders?
I am exempt from VAT, but I am being charged for it, how do I change this?
Do maplin.co.uk accept NUS cards?
What is the option for saving my card details?
I have a business account with Maplin, how do I purchase products with it?
I have a voucher I would like to use against my order, how do I do this?
I do not want any of the additional delivery options, how do I confirm my order?
What should I do if my card details are refused?
I have a business account and the checkout page keeps giving me 'Invalid account number'.
''Your account number must be linked to your customer number'' what should I do?
Once all of the relevant details have been filled in how do I confirm my order?
How do I know if my order has been received?
Can I add to an existing order?
How do I pay via Paypal?
I am attempting to pay via Paypal however there is no 'Complete Purchase' button
I am given an error code when attempting to pay

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How do I get to the basket page?

Once you have had added items to your basket, you can view the products at any time whilst browsing the maplin.co.uk site. They will be show in a box to the right of your screen. It displays the current order value, the quantity of the products and also what has been added to your basket.

To view your current basket you will need to click on either the red basket button, or the link above that where it says 'See Full Basket'. These two links are on the right hand side of your page. See example below

Whilst in the basket you can view what products you have added, the quantity, the picture of the product, a brief description, the price of each individual item. Also you can view a break down of the order total, with the VAT.

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I am wanting to change the quantities of my item how do I do this?

To change the quantities of your items you will first need to be on the basket page. If you need help on how to navigate to the basket page click here

Once in the page, you will see a drop down list of the items you have added to your basket, the description, quantities, price inclusive of VAT and the picture of the product. In this list, where the quantity is shown there is a blue square button to the right of it.

Click on this button, the page will then re-load, place your cursor in the box high light the number and change i