Exclusive 2 Year Seagate Rescue Recovery Service Plan
Seagate 1TB and 2TB Backup Plus
Portable Hard Drive
- 1TB or 2TB storage capacity
- High speed USB 3.0 connection allowing you to transfer your files quickly
- Small enough to fit in a pocket - this hard drive is great for backing up your files on the go
Exclusive to Maplin
Includes a 2 year data cover under the Seagate Rescue data recovery service. This covers the drive against data loss in case of failure or accident. Your data will be recovered by Seagate and delivered back to you on a new drive.Keep your data safe anywhere
Peace of mind with 2 year Rescue Data Recovery Service Plan
- Rescue Service Plan recovers the data from your failed drive, whether due to mechanical failure or accidental damage
- Data can be restored in 15 days or less
- Industry leading 90% success rate
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How does the customer make a claim if needed? Are instructions of how to do it in the packaging?
There is a leaflet in the packaging, customers need to contact the call center where they will be able to track the case on Seagate website.
How is the Seagate Rescue licence administered? Does the product come with a licence code or similar that is then quoted to Seagate in the event of a claim?
Product is identified by the serial number. Customers will have to provide this when contacting the call center.
Does the plan cover against all causes of product failure, including customer negligence?
Rescue Service Plan recovers the data from your failed drive, whether due to mechanical failure or accidental damage. You will find full details in the General Terms and Conditions
Is it a totally zero cost plan for customers if a data recovery is needed?
Yes data recovery service is included for 2 years.
What happens after the 2 years, can the plan be extended?
So far there is no extension available after the 2 years. Seagate may introduce some extensions later on.