Shop With Confidence
We offer a 28 day returns policy. We want our customers to be 100% satisfied every time they shop with us, should you change your mind we are here to help.
If you are not completely satisfied with your purchase, you can return the item to us in its original condition within 28 days of receipt and we will issue a full refund, or replace the item, if preferred.
We offer two ways to return a product either visit any one of our stores nationwide or by post which ever you prefer. For further information about our returns policy visit our help page if you wish to return an item please visit our returning an item help page.
Delivery Options
United Kingdom Options
| Price |
Option |
Delivered |
| FREE |
Reserve for store pickup |
Ready for collection within 20 minutes✝ |
| FREE |
all orders over £35 |
1-3 working days |
| £2.99 |
all orders under £35 |
1-3 working days |
| £Variable |
Shutl Now |
ASAP within as little as 90 minutes*** |
| £Variable |
Shutl When |
Delivery within a 1 hour time slot on a date you choose✝✝ |
| £5.99 |
Next working day – anytime |
6pm* |
| £10.00 |
Next working day – noon |
Midday* |
| £13.50 |
Next working day – am |
before 10.30am* |
| £15.00 |
Saturday Delivery |
before noon** |
Republic of Ireland Options
| Price |
Option |
Delivered |
| £8.50 |
Standard delivery |
2-3 working days |
Rest of World Options
With regret we are unable to ship to any other destinations at this time
✝ We will confirm to you by email/text message when the store has reserved the items for you. Reserved items will be held at the store until the end of the next working day after you receive notification. If the store is closed your request won't be processed until the next time they're open.
* Please ensure that your order is completed before 4pm the day prior to delivery needed (Mon-Fri)
** Saturday deliveries can only be placed before 4pm on the Friday before the scheduled Saturday delivery.
*** The Shutl express delivery service is only available if your order meets certain requirements. If it's available it will be displayed as a selectable delivery option during checkout.
✝✝ Date selection is limited to 14 days in advance including the current day. Selectable time slots are 1 hour long and vary depending on the date and delivery address.
Shop Your Way
Order Online
Browse and purchase from our entire range.
Buy Instore
From any of over 190 stores nationwide
Reserve at Store
Order, confirm and collect at your nearest store
Order By Phone
Friendly staff waiting to help on 0844 557 6000
Home Delivery
Order in store or online and we'll deliver the item to your home or office
