Customer Services

Contact us

If there’s anything you’d like to ask us about our products or services, get in touch today.

We love to hear from our customers, whether you have a question we can answer about a new product, if you would like to find out more about an existing order, or if you need some tech advice for your latest project.

You can give us a call us if you would like to speak with someone, send us an email, or even write us letter. Keep an eye out for our live chat option which lets you chat online when one of our colleagues is available.

In a rush? We may have answered your question already in our Frequently Asked Questions. Take a look to see if we’ve got the answer you’re searching for.

Our contact details are below. We can’t wait to hear from you.

  • By phone

    0333 400 9500
    Lines open:

    • Mon-Fri: 8.30am - 8pm
    • Sat: 9am - 5pm
    • Sun: 10am - 4pm
  • By email or fill in the form below

  • By post

    Maplin Electronics FREEPOST
    Brookfields Way
    S63 5DL

Christmas Holiday Opening Hours

Will be open as usual to take your queries over the festive period, with the exception of:

Monday 25th December - Christmas Day


Tuesday 26th December - Boxing Day

Open 9am - 5pm

Monday 1st January 2018 - New Year's Day

9am - 5pm

Submit a question and we'll email you back

We’re really social too, so follow us to keep up to date with our latest news

Business customers (B2B)

If you're a business customer, give us a call on
0333 400 9740
Lines open:

For press enquiries, please contact our Consumer Press Office on 020 765 47621, or email

For corporate press enquiries please contact our Corporate Press Office on 020 786 67857

If you wish to make a complaint, please visit our complaints page.

Telephone costs
All our 0333 numbers are charged at local rate, please see your network provider for details. Note that some mobile operators may allow you to call this number as part of your inclusive minutes plan. ROI - calls to 01 numbers please refer to your service provider for further information.