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Price Match Guarantee

Our price match guarantee

At Maplin we are committed to offering the best range of products to our customers at the best price, both in-store and online. Our price match guarantee states that if you find the same product at a lower price we will happily match it or refund the difference. Our guarantee even applies up to 30 days after purchase.

Our price match guarantee gives you another reason to Ask Maplin. Not only do we offer exciting, innovative products and expert advice, but we are eager to ensure that you receive the very best value on every product we offer. We have stores, contact centres, technical support and a website to ensure that you can, not only shop with us when it is convenient, but also get help and support on all of our products when you need it. This level of service we offer can't be equalled by online or mail-order only retailers such as Amazon or eBay and for this reason we don't match their prices. So if you have made an in-store purchase before finding it cheaper elsewhere, simply return with the product and we will refund the difference. On the other hand, if you make an online purchase before finding it cheaper elsewhere, contact our Customer Service team who will be happy to help.

How to claim your price match

If you do happen to find one of our products at a lower price and prove that it meets the criteria shown below, please visit your Maplin store and ask a member of staff for assistance, Contact our Customer Service Team or email us: price.match@maplin.co.uk.

Please have the following information to hand as you will be asked a few questions to verify your claim:

  1. The product part number (identified on the receipt)
  2. The competitors’ price and name

If we confirm that the product is being offered at a lower retail price and meets the price match criteria, then we will match that price.

NB: Where we honour the price the difference will be returned to the original method of payment and is non-transferable.

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