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Hive Active Heating – with professional install

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Quoting product code: A49TR


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About this product


Product overview

• Includes professional installation by a British Gas engineer, regardless of who supplies your energy
• Control your heating at home or from your mobile, tablet or laptop
• Compatible with Amazon Echo
• If you have a hot water tank, control your hot water too
• Use your phone or the wireless thermostat while you’re at home to control the functions
• Up to six programmable daily heating events to ensure your home is warm when you arrive
• You’ll never need to heat an empty home again you could save up to £130 a year on your heating bills.
• Geolocation alerts if you’ve left the heating on, or when you’re returning home and the temperature’s set lower than you’d like
• Track your temperature history allowing you to be more efficient with your heating
• Automatic frost protection which will switch the heating on as soon as it drops below 7°C to help prevent your pipes from freezing
• Heating and hot water schedules to fit with your life – set up to 6 daily time slots
• Boost your heating and hot water for up to 6 hours when you need to
• Put Hive to sleep while you’re away with Holiday Mode and always come home to a warm home

What can I do with Hive?
Take control of your heating and hot water anytime, anywhere. Hive makes controlling your heating and hot water easy at home or from your mobile, tablet or laptop. The app is compatible with Android, iOS and Windows device The next generation Hive brings you beautiful design, intuitive control and easy to use features.

Will Hive work with my existing central heating system?
Hive will work with a wide range of central heating systems. It works with the vast majority of UK gas and LPG heating systems as well as oil and electric boilers.

How do I install the device?
Hive comes with installation from a British Gas engineer, no matter who supplies your energy. When you receive your Hive you’ll find your thermostat and a voucher code in the box. You can use the voucher code online to book your installation. The British Gas engineer will bring the rest of the Hive kit (receiver and hub) with them on the day and it will only take around 90 minutes to install. .

Rated 4 out of 5 by from Looks good when you take it out the box! Unfortunately my Hive hasn't been installed yet, I opted for an engineer install to which I have to wait nearly 2 months for. Bit of a shock so my Hive is sitting in the box still! Sure it will be fine when it's up and running, just didn't expect to wait 2 months for it to be installed!
Date published: 2016-12-08
Rated 5 out of 5 by from Very flexible Following a discussion with a Britisg Gas Engineer we had installed the Hive. This is an amazingly flexible hot water and heating control system. We have been able to put our heating and hot water on remotely with our mobiles when it was in the off state. We are senior citizens and the technology is incredibly easy to understand and operate.
Date published: 2016-01-16
Rated 3 out of 5 by from Be warned! I can't comment on how good this product is yet because despite purchasing it in November, I have not had it fitted yet, not Maplin's fault but be warned, Hive are running a series of sales promotions but waiting times for installation are in the order of 'months'
Date published: 2017-01-02
Rated 5 out of 5 by from Great gizmo Installed by British Gas (included in cost) and works a treat. Far more flexible than my old control and I can operate it from away when I have wifi. Well worth the money
Date published: 2017-01-02
Rated 5 out of 5 by from Hive Thermostat Had this installed for a week now. Far more control over heating, more than I thought. Look forward to more heat savings.
Date published: 2017-04-23
Rated 5 out of 5 by from Great piece of equipment Installed within a few days of purchasing and enjoying controlling my heating more efficiently
Date published: 2017-02-28
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Power Source
Mains Yes
Wireless Yes
GSM Smart Device Yes
Push Notifications Yes
Remote Controlled via App Yes
Remote Controlled via Text Yes
Operating Systems and Protocols
IOS iOS 6.0 and up
Android 2.3 and up
Wi-Fi 2.4 GHz
Browser IE 10+, Chrome, Safari, Firefox
Expandable With other Hive products
Operating Power AC 240 V @ 13A
Geolocation Yes
Automatic Frost Protection Yes
In Home Control Yes
Indoor Yes
Track Your Heat Temperature History Yes
Pin Lock Yes
Hot Water Boost Yes
Usage and Location Indoor Dry Location
Works with Existing Wi-Fi Router Yes
What's Included Wireless Thermostat
Hub (Brought and installed by the engineer)
Receiver (Brought and installed by the engineer)
Installation (Free. Professionally installed by British Gas Engineers, no matter who supplies your energy (British gas do NOT install in Northern Ireland))
Programmable Daily Heating Events Yes
Maximum Events Six
Installation Requirements A working central heating system, Hive can be installed by British Gas or Scottish Gas engineers on gas or LPG systems (and certain Electric Boilers)
Hive Active Heating cannot currently be installed on multi-zonal systems, i.e. if you have one thermostat that controls the upstairs and one thermostat downstairs
An existing broadband connection with a spare Ethernet port connection
An extra power socket close to your broadband router
An Android or Apple smartphone if you want to use your mobile to control your heating via the Hive app
An up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox)
Please note: This product includes a telephone number and redeemable code that will allow you to arrange installation with a British Gas or Scottish Gas engineer who will bring the Hive Active Heating Kit with them.

Is this thermostat compatible with an Ideal Boiler model number HE15 or HE24.

Asked by: Paddy
Unfortunately, we are unable to guarantee compatibility. Please see the link below for the compatibility information directly from Hive;
Answered by: James
Date published: 2017-10-16

When does the installation voucher expire?

Asked by: Slasherx2
Terms of the installation are printed on the back of the provided card, but they are around 2 - 3 years.
Answered by: Russell
Date published: 2017-10-15

I have a wifi booster which works at 100mbs, it has a Ethernet connection which as I said works at 100mbs would this be ok?

Asked by: Eckl
Unfortunately, we cannot guarantee this would be suitable as it is not the way it is designed to operate.
Answered by: Billy
Date published: 2017-08-30

Does the Hive Active Heating work on the Alpha CD32C combi boilers.

Asked by: Paul Austin
Unfortunately we are unable to guarantee full compatibility for this item in your intended application, I am sorry for any inconvenience this may cause you.
Answered by: darren cordon
Date published: 2017-05-31

Does this control the domestic hot water too?

Asked by: Stan
Yes this can control hot water.
Answered by: Dale
Date published: 2017-05-04

Is this item compatible with Worcester Bosch Greenstar boilers?

Asked by: Linney
There are some Worcester Bosch Greenstar boilers that the Hive doesn't work with. This list can be found on the page below:
Answered by: Dale
Date published: 2017-05-01

If I purchase the hive installation. Will the engineer connect the multi zone kit if I purchase it as an extra?

Asked by: Richard
No this would not be fitted.
Answered by: Dominic
Date published: 2017-04-14

Can control  3 zones

Asked by: Beni76
If you add the multizone to this then yes;
Answered by: James
Date published: 2017-03-03
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