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Hive Active Heating – with professional install

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Quoting product code: A49TR


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About this product


  • Includes professional installation by a British Gas engineer, regardless of who supplies your energy
  • Control your heating at home or from your mobile, tablet or laptop
  • Compatible with Amazon Echo

Product overview

  • Includes professional installation by a British Gas engineer, regardless of who supplies your energy
  • Control your heating at home or from your mobile, tablet or laptop
  • Compatible with Amazon Echo
  • If you have a hot water tank, control your hot water too
  • Use your phone or the wireless thermostat while you’re at home to control the functions
  • Up to six programmable daily heating events to ensure your home is warm when you arrive
  • You’ll never need to heat an empty home again you could save up to £130 a year on your heating bills.
  • Geolocation alerts if you’ve left the heating on, or when you’re returning home and the temperature’s set lower than you’d like
  • Track your temperature history allowing you to be more efficient with your heating
  • Automatic frost protection which will switch the heating on as soon as it drops below 7°C to help prevent your pipes from freezing
  • Heating and hot water schedules to fit with your life – set up to 6 daily time slots
  • Boost your heating and hot water for up to 6 hours when you need to
  • Put Hive to sleep while you’re away with Holiday Mode and always come home to a warm home

Control your home with Hive
Take control of your heating and hot water anytime, anywhere. Hive makes controlling your heating and hot water easy at home or from your mobile, tablet or laptop. The app is compatible with Android, iOS and Windows device The next generation Hive brings you beautiful design, intuitive control and easy to use features.

Hive compatibilty
Hive will work with a wide range of central heating systems. It works with the vast majority of UK gas and LPG heating systems as well as electric boilers. The professionally installed version of Hive Active Heating is not compatible with oil heating systems. To install Hive on an oil heating system you would have to purchase the self install version.

Installation included
Hive comes with installation from a British Gas engineer, no matter who supplies your energy. When you receive your Hive you’ll find your thermostat and a voucher code in the box. You can use the voucher code online to book your installation. The British Gas engineer will bring the rest of the Hive kit (receiver and hub) with them on the day and it will only take around 90 minutes to install.

Rated 3 out of 5 by from Be warned! I can't comment on how good this product is yet because despite purchasing it in November, I have not had it fitted yet, not Maplin's fault but be warned, Hive are running a series of sales promotions but waiting times for installation are in the order of 'months'
Date published: 2017-01-02
Rated 4 out of 5 by from Looks good when you take it out the box! Unfortunately my Hive hasn't been installed yet, I opted for an engineer install to which I have to wait nearly 2 months for. Bit of a shock so my Hive is sitting in the box still! Sure it will be fine when it's up and running, just didn't expect to wait 2 months for it to be installed!
Date published: 2016-12-08
Rated 5 out of 5 by from Very flexible Following a discussion with a Britisg Gas Engineer we had installed the Hive. This is an amazingly flexible hot water and heating control system. We have been able to put our heating and hot water on remotely with our mobiles when it was in the off state. We are senior citizens and the technology is incredibly easy to understand and operate.
Date published: 2016-01-16
Rated 5 out of 5 by from Great gizmo Installed by British Gas (included in cost) and works a treat. Far more flexible than my old control and I can operate it from away when I have wifi. Well worth the money
Date published: 2017-01-02
Rated 5 out of 5 by from Hive Thermostat Had this installed for a week now. Far more control over heating, more than I thought. Look forward to more heat savings.
Date published: 2017-04-23
Rated 5 out of 5 by from Very pleased with this purchase! I was looking at Nest and Hive and saw a Maplin offer for Hive, at £199, with British Gas installation, all included. The Thermostat arrived very quickly and on time. It was only the thermostat, as expected. Scratched off the British Gas card to get a number to book the installation. Having seen some reviews quoting a 2 month wait for the install, I went to the website to book online, expecting the worst. I was really pleased to be offered dates for the following week - excellent! British Gas engineer arrived on time.. The engineer brought along the Hub and Receiver, as promised, to complete the installation. Used a spare port on my Router for the Hub connection. Receiver, Hub and Thermostat did not need connection to my home wifi. I think they communicate via their own dedicated wifi system. So, all up and running, within an hour.. Demo given and job done. Have been tweaking the schedules for heating and hot water. Delighted with the whole experience. Well done Maplin and British Gas!
Date published: 2018-02-20
Rated 5 out of 5 by from Very efficient piece of equipment I have Hive for many years in my older flat. As I found it very difficult going along without being able to monitor my home temperature, I decided to have one professionally installed in my new flat. This is a new version of the one I had before. For me, Hive is as importante as my mobile phone. I recommend people to shop around as there are different prices on the market for the same product. I bought mine in Maplin with professional installation!
Date published: 2017-12-07
Rated 5 out of 5 by from Fantastic way to control heating! I bought this during a sale as my old thermostat was hit and miss. I’m so glad I did, it’s so easy to use and makes life so much easier. You can set the heating for schedules or boost it in between. I had it installed within a week of purchase and am really happy with both the service from start to finish and the product. If you’re thinking about getting hive for your home then I’d recommend it!
Date published: 2017-12-10
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Power Source
Mains Yes
Wireless Yes
GSM Smart Device Yes
Push Notifications Yes
Remote Controlled via App Yes
Remote Controlled via Text Yes
Operating Systems and Protocols
IOS iOS 6.0 and up
Android 2.3 and up
Wi-Fi 2.4 GHz
Browser IE 10+, Chrome, Safari, Firefox
Expandable With other Hive products
Operating Power AC 240 V @ 13A
Geolocation Yes
Automatic Frost Protection Yes
In Home Control Yes
Indoor Yes
Track Your Heat Temperature History Yes
Pin Lock Yes
Hot Water Boost Yes
Usage and Location Indoor Dry Location
Works with Existing Wi-Fi Router Yes
What's Included Wireless Thermostat
Hub (Brought and installed by the engineer)
Receiver (Brought and installed by the engineer)
Installation (Free. Professionally installed by British Gas Engineers, no matter who supplies your energy (British gas do NOT install in Northern Ireland))
Programmable Daily Heating Events Yes
Maximum Events Six
Installation Requirements A working central heating system, Hive can be installed by British Gas or Scottish Gas engineers on gas or LPG systems (and certain Electric Boilers)
Hive Active Heating cannot currently be installed on multi-zonal systems, i.e. if you have one thermostat that controls the upstairs and one thermostat downstairs
An existing broadband connection with a spare Ethernet port connection
An extra power socket close to your broadband router
An Android or Apple smartphone if you want to use your mobile to control your heating via the Hive app
An up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox)
Please note: This product includes a telephone number and redeemable code that will allow you to arrange installation with a British Gas or Scottish Gas engineer who will bring the Hive Active Heating Kit with them.

what Encryption standards does the wireless system work to

Asked by: Alex123
Unfortunately this information is not provided by Hive. I would recommend contacting them directly to query this further.
Answered by: Brad
Date published: 2018-01-31

How do I book installation? How soon can it be installed?

Asked by: Craig
When you purchase the device WITH installation you get a unique installation code. You then contact British Gas with this code and they will arrange the installation with you. Maplin do not have any control or interaction with the Britsh Gas installation.
Answered by: Les
Date published: 2018-01-09

If i purchase this item with installation, do i need to buy the hive hub also? I want to be able to control the heating via the app when i am away from home. thank you

Asked by: Pan1985
When purchased with installation, the hub (and receiver) will be brought by the engineer who will install the product. If this product is purchased as a self install then all three items are in the box (thermostat, hub and receiver).
Answered by: Andy R
Date published: 2017-12-01

How close to the router does the power point need to be ?

Asked by: Pete
That would depend on your wifi strength.
Answered by: Billy
Date published: 2017-11-21

Will it controle an oil boiler?

Asked by: IanG
Unfortunately, we would not know. You would need to check this directly with Hive
Answered by: Dominic
Date published: 2017-10-24

Is this thermostat compatible with an Ideal Boiler model number HE15 or HE24.

Asked by: Paddy
Unfortunately, we are unable to guarantee compatibility. Please see the link below for the compatibility information directly from Hive;
Answered by: James
Date published: 2017-10-16

When does the installation voucher expire?

Asked by: Slasherx2
Terms of the installation are printed on the back of the provided card, but they are around 2 - 3 years.
Answered by: Russell
Date published: 2017-10-15

I have a wifi booster which works at 100mbs, it has a Ethernet connection which as I said works at 100mbs would this be ok?

Asked by: Eckl
Unfortunately, we cannot guarantee this would be suitable as it is not the way it is designed to operate.
Answered by: Billy
Date published: 2017-08-30
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