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Tile Mate Single Pack

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0333 400 9500

Quoting product code: A11WK


About this product


  • New smaller design with a hole to attach keys and other items
  • Customisable ring tone with four preset tunes
  • Maintenance free – run for a year with zero upkeep

Product overview

• New smaller design with a hole to attach keys and other items
• Customisable ring tone with four preset tunes
• Maintenance free – run for a year with zero upkeep
• Attach to your item, and locate it by sound when it’s out of sight

How does the Tile Mate work?
Simply attach the Tile to your item, which can be anything from your keys, bag, wallet or purse to your TV remote. You can even use it to find your phone. If you lose your Tiled item, simply open the Tile app and press the ‘find’ button. This will then send a message to your Tile and, if it is in range, the tiny speakers will let out a loud melody that’s easy to hear – even under piles of laundry or from a few rooms away. If the Tile is not in range, you can open the map feature within the app and see where it was last spotted, or you can join forces with the Tile community and they can help to find it for you. All you need to do is select the ‘notify when found’ option and as soon as someone else running the app comes into range of your Tile, you will receive a notification with the exact location.

How can I use the Tile Mate to find my phone?
The Tile works both ways – so you can use the Tile to find your phone. Simply double press the button on your Tile and your phone will ring even if it’s on silent, as long as it’s within 30 metres. If your phone is not within 30 metres, finding it is still easy. Just log into the Tile website and from there you can see your phone’s last known location on a map, make the phone ring, or send a lock screen message to the device so that anyone who finds it can see it.

How is the Tile Mate maintenance free?
The Tile has been designed with a zero upkeep philosophy. It will run for a full year without any maintenance and requires no battery replacement or charging. When it is time for a new Tile, you will receive a notification about the reTile program. This allows you to easily replace your Tile for a fraction of the cost, and also means that you are constantly up-to-date with the latest technology.

What is the reTile program?
The reTile program allows you to upgrade your Tiles with maximum reliability and minimal hassle. When it’s time for a new Tile, you can upgrade to the latest technology and recycle your old Tiles in an environmentally friendly way. After you have ordered, you will receive your new Tiles along with a prepaid return envelope. Simply swap your old Tiles for the new ones and update them in the app, put your old Tiles in the envelope and return them. Tile will then recycle the old ones in an eco-friendly way. Find more information on Re-tile here.

What about my privacy?
Tiles are only visible to the registered user, and they do not contain any personal identifiable information on them. If you mark something as lost, another user’s phone can find a Tile, however this information is relayed through the servers anonymously. The user cannot see the information that they have sent regarding your lost Tile.

Rated 1 out of 5 by from Sounds good but... The idea behind this sounds good, but in reality it's very poor. You only get the last location the tile was connected to a phone via Bluetooth that has the app installed. So the likelihood of ever finding the tile if you lost it, is very unlikely. The other downside is the battery only lasts about a year, after then you have to dispose of the tile as you cannot change the batteyr, there is a re-tile option available to buy a replacement tile at a slightly reduced cost. In a nut shell don't waste your time with this, just be more careful with your stuff.
Date published: 2017-05-30
Rated 4 out of 5 by from It works well but it can require time to set it up I bought a tile for to find my keys. The setup process went well but somehow there is an option on the app to turn off the Bluetooth. Yes, the only connector can be turned off in-app. So when the app tells you that the Bluetooth is of and you have it turned on in the phone make sure you check the Tile app settings first. Also, I forgot my password and requested an email to reset it but 5 days have passed and nothing. Glitches here and there but it is a good solution.
Date published: 2017-06-05
Rated 5 out of 5 by from Love Tile! So good, has helped me find my keys & wallet soooooo many times! I also dropped my keys at my local pub & thankfully the other Tile users alerted me to its location - ha! Look no further than this if you want to save your life every day!!!!
Date published: 2017-11-20
Rated 4 out of 5 by from A handy gadget for those that suffer with misplaced items First off, the item is very sensibly packaged. It can be removed from the box in less than a minute-it even has a handy pull-tab making the Tile even easier to remove. Upon removing the outer-sleeve the Tile is revealed, pull the tab and out it comes. Once the protective sheet has been removed it is ready for use. The box contains the Tile, an instruction manual and Regulatory Statements. The Tile itself is made of plastic and is incredibly light. I attached it to my keys and due to its weight, it is barely noticeable, if at all. To be fair I think I only used the instruction manual for the first step which is to download the Tile app from the relevant app store. In my case it was the Android Play Store. Despite it’s simplistic name my search of ‘Tile’ brought up the app as the top result so it was very easy to find. It took a few minutes to install then I followed the on-screen instructions rather than the booklet (there are in fact only 2 steps anyway). The app then instructed me to ‘enable Bluetooth’ and ‘Location’ on my smart phone. It adds in your smart phone automatically which I shall come back to in a moment. I then chose the ‘add’ option, selected the item I wanted to add to the app-which in my case was the Tile Mate. I then selected the type of Tile I have (the Tile Mate), it then located it. Set up was complete. I hit ‘find’ to test the connection and it began to ring. The ring tone can be changed to one of a handful of others via the app if you fancy something different. The sound is almost reminiscent of an old polyphonic ring tone-which is a unique sound which I believe would stand out in any environment. As a test I asked someone to hide the Tile in my house. I used the ‘find’ feature and found the Tile easily-even to the exact location in which it had been hidden. In this case it used the Bluetooth connection to locate it. If the Tile is out of Bluetooth range the app will show you it’s last known location. It draws a circle around the area on a map so that you can head there and start looking. This is where the Bluetooth connection would take over again. As I mentioned earlier you can also use it with your smart phone. If you double-tap the button in the centre of the Tile it will play a ringtone on your phone-even if your phone is on silent allowing you to locate it. So, the Tile and smart phone connection works both ways which is very handy indeed. The only minor concerns I have, for one, is the volume of the Tile’s ring tone. It seemingly cannot be adjusted in app which was fine for my reasonably quiet home but I imagine in a busy environment it may not be as easy to hear. But as I mentioned it is a unique sound so I believe this would help cut through the hustle and bustle. My other slight concern is the battery power required from the smart phone to always have Bluetooth and Location enabled. This would be dependent on the smart phone being used so this would vary across the board. Generally, my battery life is very good so I cannot imagine it making a huge impact but this is something I will need to monitor as time goes on. This is one gadget that I hope I never have to use but if I do I can see it working very well indeed. It’s a simple solution giving you piece of mind for if your valuables ever go missing.
Date published: 2017-12-13
Rated 5 out of 5 by from Aesthetically Pleasing On The Eye But Holds An Important function I'm the sort of person to either lose their car keys or their phone, so the fact that this one tile allows you to keep track of both is great. The tile is far from bulky, meaning that to anyone else it's an aesthetically pleasing small keyring, but the keyholder knows that the tile holds an important function. It's been used almost daily so far ever since I've had it, and has worked a treat every tim!
Date published: 2018-01-30
Rated 5 out of 5 by from Love the Tile ! I am always losing my keys or forgetting where I’ve ive put my phone so the Tile is perfect for me. Ive have been using the Tile since they first come on the market and they just get better and better. Highly recommend!
Date published: 2018-01-07
Rated 5 out of 5 by from Love it Bought this after seeing it for sale. It’s a great product and recommend to all. If you loose your keys a lot this is a just
Date published: 2017-12-14
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Colour White
Water Resistant Yes
IP Rating IPX5
Sound 90 dB melody
Battery Life One year
Charging Requirements None
Power Requirements None
Bluetooth Technology Bluetooth BLE (Bluetooth Low Energy) 4.0
Bluetooth Range Up to 100ft (most effective within 30ft)
iOS Minimum Requirements iOS 8.1 or later
Compatible with iPhone, iPad and iPod Touch
Apple Watch compatible
Android Minimum Requirements Android Version 4.4 or higher
Bluetooth 4.0 (BLE)
Width 37 mm
Depth 5.3 mm
Height 37 mm
Weight 36.9 g
Package Contents
1x Tile Mate

Will the slim work if it is in an RFID wallet?

Asked by: Beads
Unfortunately, we cannot guarantee this would be suitable.
Answered by: Billy
Date published: 2018-02-06

can the tiles be recharged at the end of a year

Asked by: Pete
No Tile offer a replacement scheme on their website.
Answered by: Dominic
Date published: 2017-10-04

Does this only work with an Apple I phone application

Asked by: Reginald
No, this can be used with Android Version 4.4 or higher.
Answered by: James
Date published: 2018-01-26

Will this work to keep track of our adventurous tortoise?  

Asked by: Ronnie
Essentially yes , But Unfortunately we are unable to guarantee full compatibility for this item in your intended application I am sorry for any inconvenience this may cause you.
Answered by: darren cordon
Date published: 2017-01-14

What is the renew price after a year

Asked by: Daz140482
This unit would need replacing after the Tile battery has depleted unless you use Tiles reTile service;
Answered by: James
Date published: 2017-01-09

What generation is thus tile?

Asked by: Chris
This service is for frequently asked questions and does not allow two way communication, In order for us to best assist you with your technical issue please contact us on the details below : 0333 400 9500 or email
Answered by: Darren
Date published: 2016-11-12

What is the re-tile cost?

Asked by: jeff
Information on the reTile program can be found on Tile's website here:
Answered by: Dale
Date published: 2017-01-27
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