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Western Digital 12TB My Cloud Home Duo Personal Storage

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About this product


  • Total 12TB capacity can store up to 93 hours of 4K video
  • Dual 6TB hard drives with Mirror Mode duplicate data securely
  • Private logins for multiple users allow you to share storage space

Product overview

  •  12TB My Cloud Home Duo personal cloud storage device from Western Digital
  • Automatic file backup for all home PCs and Macs with Windows Backup and Time Machine software
  • Dual hard drive equipped with Mirror Mode ensures instant duplication for extra security
  • Syncs with any wireless device or cloud accounts, including Dropbox, Google Drive and Facebook
  • Easily import files from other devices, including USB flash drives and external hard drives via integrated USB port
  • Plugs directly into any home WiFi router for quick, simple set up
  • Upload, access and share files via smartphones on the free My Cloud Home mobile app
  • Secure protection through unique passwords, passcodes and touch ID
  • Separate spaces for multiple accounts on each storage device for private access to content

All your files in one place
Back up all your photos, videos and documents in one safe, secure place with Western Digital’s My Could Home Duo personal storage device. At an enormous 12 terabytes, this drive has space to store all the digital information you and your family could want to keep safe, with plenty of room for duplicate backup files. Connecting to all your existing storage facilities, this drive creates copies of all your content quickly and efficiently. You can import information from external storage such as flash drives via a USB port and connect wirelessly to devices such as laptops, smartphones and tablets. Various online storage services are compatible with My Cloud Home Duo, including Google Drive, Dropbox and Facebook.

Automatic duplicate backup
Every computer in your home is protected by your My Cloud Home Duo via an immediate wireless connection. This drive uses both Time Machine and Windows Backup software to create copies of everything you save on your connected devices. It also syncs with your smartphone and tablet so that it can immediately back up any videos or photos you take. My Cloud Home Duo has two separate hard drives built in and set to Mirror Mode, which saves all your files onto both drives for optimum security.

Never out of range
Whether you’re at home or on the move, My Cloud Home Duo will ensure that all your files are immediately secure. Through your unique My Cloud Home account, you can access and explore all your files through any smartphone or computer. You can log in online through MyCloud.com or download the free My Cloud Home app onto both mobile and desktop. This means that, wherever you may be, you’ll be able to save and find your files as long as you have internet access.

Tailored to you
My Cloud Home Duo boasts a wide variety of security features so you can protect your files in the ways that make you most comfortable. You can create your own unique password. The drive will also assign you a distinct passcode. If you access your My Cloud Home account via your smartphone, you can secure your app with fingerprint recognition touch ID software. The whole family can make the most out of your My Cloud Home Duo without compromising anyone’s digital privacy. Each user can have space for their personal content by creating individual accounts with their own unique logins.


Product Specifications

Expandable USB Storage:


Password Protection:


Backup Software:

Time Machine
Windows Backup



Personal cloud storage

Operating Specifications

Storage Capacity:


Maximum Capacity:





System Requirements & Software

Compatible Smart Device App:

Downloadable My Cloud Home app

Dimensions & Weight









2 years


Package Contents:

1 x Western Digital My Cloud Home Duo Personal Storage 12TB
1 x Ethernet cable
1 x Power supply with cable
1 x Quick install guide


PC Connection Type:


Technical Specifications


Realtek RTD1296PB-CG 1.4Ghz A53 Quad Core