We do more

Tech Support

Help with your tech just a phone call away

Buy a Tech Support Package today

Give us a call on 0333 400 9500 or pop into one of our stores

We understand that it can be hard to know where to start when you’ve purchased new technology for your home. That's why we have our Tech Support service.

Whether you’ve bought a new tablet or are trying to connect a new printer to your laptop, with our home technology support packages, you can call us anytime you get stuck. Our friendly UK based experts are on hand to help you set up and get the most out of your new tech, with straightforward simple guidance over the phone.

After you’ve purchased a Tech Support package and registered a device, you can give one of our trained experts a call on 0289 044 7504 for support whenever you need it.

Save 20% on Tech Support for a limited time only

Get your support package today

Simply pick up the phone for unlimited help with any of your tech needs - we can even remotely access your device without you having to leave your home

Choose from two options

depending on how many devices you'd like support for

Advice on:

Up to 5 devices for 1 user - these can be changed 5 times in a year

On-demand:

Set up, maintenance and tutorials
Telephone and remote support from UK based experts

Available:

For use on any branded device no matter where it was purchased

Advice on:

Up to 10 devices for multiple users - these can be changed 5 times in a year

On-demand:

Set up, maintenance and tutorials
Telephone and remote support from UK based experts

Available:

For use on any branded device no matter where it was purchased

Both packages include

unlimited on-demand advice and support for your home technology devices, as well as…

- Computer set up, support and tutorial (laptop, desktop, Windows, Mac)

- Peripherals support (printers, scanners, webcams etc.)

- New wired/wireless network set up & customer education on safe internet habits

- Support for tablets & eReaders (iPad, Kindle Blackberry, Playbook)

- Basic tutorial services of Word, PowerPoint, Excel etc.

- Browser support & configuration

- Smart Home set up and support

- Existing home network support

- New hardware set up & tutorial

- New software installation & configuration

- Parental control set up

- Smartphone set up & support

- System healthcheck & optimisation

- Virus & spyware removal

- Data backup & transfer support

and more...

Launch Offer - save 20% on Tech Support

Package Single User Family User
6 Months £35 £28 £70 £56
12 Months £55 £44 £110 £88

Once your account has been activated, dial 0289 044 7504 for unlimited support

You’ll be asked to confirm your account information at the start of each call.

Accounts can only be purchased at Maplin and will be activated on the day of purchase.

Terms and Conditions

Single User Terms
This package will validate one user to receive unlimited on-demand advice from the date of activation. Advice & Tutorial support is only available during the duration of the package purchased, if the support package is cancelled or refunded support will cease to exist. Terms apply. This support package covers but is not limited to telephone and internet chat for your home technology devices for various issues related to Microsoft (PC’s/laptops), Apple (iOS/Macs), tablets (iPads/Android), Smart Home, Smart TV’s, network support & software. The support package is supported by our partners Tech Mahindra. Telephone support is provided from the United Kingdom.

Exclusions: Multiple users. Any on site visits. Cost of faulty hardware replacements and any cost of any licensed software. Systems using counterfeit or pirated software. CCTV & Sat Nav devices.

Family User Terms:
This package will validate multiple users to receive unlimited on-demand advice from the date of activation. Advice & tutorial support is only available during the duration of the package purchased, if the support package is cancelled or refunded support will cease to exist. Terms apply. This support package covers but is not limited to Home Technology devices for various issues related to Microsoft (PC’s/laptops), Apple (iOS/Macs), tablets (iPads/ Android), Smart Home, Smart TV’s, network support & software. The support package is supported by our partners Tech Mahindra. Telephone support is provided from the United Kingdom.

Exclusions: Any on site visits. Cost of faulty hardware replacements and any cost of any licensed software. Systems using counterfeit or pirated software. CCTV & Sat Nav devices.

Buy a Home Technology Support Package today

Give us a call on 0333 400 9500 or pop into one of our stores